Potholes

It is highly unlikely City of Newcastle (CN) will be liable to pay compensation for claims relating to potholes or any other hazard on our roads.

CN maintains a large network of roads and we perform routine inspections, maintenance and repairs in accordance with an established program of works taking into account resourcing and priorities.

In determining whether CN is liable to pay compensation alleged to have been caused by a pothole, CN works within the framework provided for by the NSW Civil Liability Act 2002 (the CL Act). The CL Act recognises that functions exercised by councils are limited by available financial and other resources.

You may wish to forward your claim onto your motor vehicle insurance company for their consideration or seek your own legal advice.

Privacy Statement

City of Newcastle is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan, regarding collection, storage, use and disclosure of your personal information.

Purpose of collection: We will use your personal information to process your claim.

Intended recipients: Authorised City of Newcastle officers, contractors, or agents.

Supply: Voluntary.

Consequence of non-provision: We may not be able to process your claim.

Storage and security: Information will be stored in our electronic databases and will only be available to authorised City of Newcastle officers, contractors or agents.

Access: Your information can be checked for accuracy by calling us on (02) 4974 2000.