
Landslip incident
NSW Police, NSW Fire & Rescue and NSW SES responded to a landslip incident that occurred in the early morning of 23 May 2025 at 126 Russell Road, New Lambton.
Shortly after the incident the Newcastle Local Emergency Operations Centre was activated to provide a central location to coordinate the emergency response, led by the Local Emergency Operations Controller (LEOCON) who is a senior member of Newcastle Police. City of Newcastle were one of several agencies supporting the response.
Now that the emergency response is complete, the Emergency Operation Centre has closed. The LEOCON, LEMO and City of Newcastle continue to liaise and manage the danger area and coordinate responses to affected residents. We continue to await formal advice from the NSW Reconstruction Authority about recovery.
Last update - 3 July 2025, 3.15pm
The site remains a danger area subject to an evacuation notice until the LEOCON permits re-entry. To date, the majority of residents have been able to access their homes at least twice to retrieve essential belongings.
Emergency site works were undertaken late last week and early this week under the direction of the LEOCON. These works were planned as a preliminary measure to reduce the impacts of further rainfall on the site and the open scarp, as well as to provide entry for further geotechnical investigations. The work was undertaken before this week's heavy rainfall, and we continue to inspect the area and review the results of ground monitoring.
Affected residents should continue to engage directly with their insurer regarding claims to private property.
City of Newcastle remains committed to working with the NSW Government and recovery agencies to ensure a coordinated, safe, and compassionate path forward for the community.
The incident
A number of properties on Russell Road, Baker Street, Victoria Street and Portland Place have been impacted. Residents from these properties have been evacuated.
Damage has occurred to road infrastructure as well as underground utilities operated by Hunter Water, Ausgrid and City of Newcastle. The extent of this damage is being assessed and monitored.
Road closures are in place at:
- Baker Street, New Lambton (partial)
- Victoria Street, New Lambton (partial).
The community is asked to avoid the area while the response efforts and assessments are underway.
Russell Road is not impacted, however monitoring and assessment of both public and private infrastructure in the area will continue.
Past updates
Information has regularly been shared directly with affected residents by phone, email and community meetings in conjunction with, and in addition to, these web updates.
Frequently asked questions
Supporting information
NSW Fair Trading, Help after the floods
This site outlines things you should be aware of after a natural disaster occurs, as well as information about financial support.
Legal Aid NSW, Disaster Response Legal Service
The Disaster Response Legal Service is a free legal service supporting people who have been impacted by disasters including storms, floods and bushfires.
The service can help with legal issues such as insurance (including temporary accommodation, food spoilage, cash settlements and disputes), access to government disaster grants, tenancy and housing issues including urgent repairs and rent abatements, and financial hardship. Call 1800 801 529 to book a free appointment with a solicitor for phone advice.
Lifeline, 13 11 14 - Free 24-hour telephone crisis support.
Beyond Blue, 1300 22 46 36 - Free 24/7 counselling.
Kids Helpline, 1800 55 1800 - Free, private and confidential phone and online counselling for young people aged 5 to 25.
13YARN Australia, 13 92 76 - Crisis support line for Aboriginal and Torres Strait Islander communities.
1800RESPECT, 1800 737 732 - 24-hour national sexual assault, family and domestic violence counselling.
NSW Mental Health Line, 1800 011 511 - Staffed by trained mental health professionals for advice and referrals.
How does City of Newcastle support the response to a significant incident or emergency in our city?
City of Newcastle plays an important role supporting emergency services or other agencies during a significant incident or emergency in our city.
The most relevant emergency services or other agency will act as the lead, directing and coordinating the actions undertaken by the City of Newcastle and other supporting agencies.
Support through the Newcastle Emergency Operations Centre
When an incident or emergency occurs, the Local Emergency Operations Controller (LEOCON), usually a senior member of NSW Police, can activate the Newcastle Emergency Operations Centre (EOC). Once activated, City of Newcastle provides resources to support the EOC and LEOCON including:
- An operations centre located at 12 Stewart Ave designed to support multi-agency coordination with:
- Live-streaming and display screens
- Meeting and break out spaces
- Backup power via diesel generators.
- Staffing support, including:
- A Local Emergency Management Officer (LEMO) to assist with coordination.
- Operational, administration or logistics support as required.
Helping to share information to the community
City of Newcastle serves as an information conduit, to help keep the community informed by:
- Sharing relevant emergency management information from the LEOCON and lead agency such as via our website or social media channels, or supporting community information sessions
- Sharing updates, warnings, and alerts from emergency services on our social media channels.
We are committed to supporting emergency services in responding to incidents and emergencies to help protect our community.