Bins & Waste

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Report missed collections, illegal dumping, or issues with broken, stolen, or missing bins.


Missed bin collection

If your bin was out but has not been collected by 4pm on your regular collection day, you can report a missed service.

Report missed bin collection



Broken bin

If your bin is damaged, let us know. We will repair it for free.

Report a broken bin



Missing bin

If you think one of your bins has been stolen, or your bin is missing, we can organise a replacement bin.

Report a missing bin



Illegal dumping or litter in public space

If you see waste dumped in a public place, let us know.

Report illegal dumping



Dead animal removal

Report a dead animal on the road, or on council-owned land, so we can arrange removal. 

Report a dead animal

Note we do not remove dead animals from private property. Contact your local vet for assistance if needed. 



Waste education 

We offer free waste education activities for schools and community groups.

  • Class Excursions: Tour the Summerhill Waste Management Centre (Stage 2 and above).
  • Class Incursions: Classroom talks on recycling, composting, and more (Kindergarten to Year 12).
  • Waste Audits: Conduct a hands-on waste audit with free equipment loan.
  • Community Talks and Tours: Arrange for our educators to present to your group or provide a guided tour of Summerhill.

Want to learn more about the school tours and book your spot? See our School Resources

Ready to get started?

Waste education request



General waste enquiries

Can't find what you're looking for? Or need advice on a particular waste? Fill out our enquiry form and we'll get back to you.

Waste enquiry