Bins & Waste
Report missed collections, illegal dumping, or issues with broken, stolen, or missing bins.
Missed bin collection
If your bin was out but has not been collected by 4pm on your regular collection day, you can report a missed service.
Broken bin
If your bin is damaged, let us know. We will repair it for free.
Missing bin
If you think one of your bins has been stolen, or your bin is missing, we can organise a replacement bin.
Illegal dumping or litter in public space
If you see waste dumped in a public place, let us know.
Dead animal removal
Report a dead animal on the road, or on council-owned land, so we can arrange removal.
Note we do not remove dead animals from private property. Contact your local vet for assistance if needed.
Waste education
We offer free waste education activities for schools and community groups.
- Class Excursions: Tour the Summerhill Waste Management Centre (Stage 2 and above).
- Class Incursions: Classroom talks on recycling, composting, and more (Kindergarten to Year 12).
- Waste Audits: Conduct a hands-on waste audit with free equipment loan.
- Community Talks and Tours: Arrange for our educators to present to your group or provide a guided tour of Summerhill.
Want to learn more about the school tours and book your spot? See our School Resources
Ready to get started?
General waste enquiries
Can't find what you're looking for? Or need advice on a particular waste? Fill out our enquiry form and we'll get back to you.