Thank you for your submission

Our Customer Service team aims to register submissions within two business days and allocate to the appropriate team for review.

Future requests: To assist with future requests, please refer to our comprehensive service catalogue available here: Report an Issue or Request Assistance. By using these forms:

your request will be automatically triaged to the appropriate team
you will receive an automated confirmation email with reference number
you will receive a notification when your request has been actioned or closed.

If you have any questions, call our friendly Customer Service team on 02 4974 2000, 8am to 5pm, Monday to Friday.

Note: For urgent issues, including public safety concerns, call us for immediate assistance. In an emergency or life-threatening situation, contact 000.

City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.