Thank you for your missed waste notification

Thank you for notifying us of your missed bin collection. Your request will be processed by our Waste Services team, or by our recycling contractor if you have lodged a missed yellow bin service. If you supplied an email address, please check your inbox for a copy of your request.

We endeavour to service reported missed bins within three business days of receiving notification. Please leave your bin on the kerb until it has been serviced.

Please note: if you lodged a missed service request more than two business days after your regular collection day, your bins will not be serviced until your next scheduled collection.

If you have any questions regarding your submission, or if you have received this confirmation but did not lodge a request, please phone (02) 4974 2000 or visit our Contact Us page.

City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.