How to list in the Directory & Diary

The My Community Diary (MCD) platform is a subscription-based service which is provided to City of Newcastle by Community Information Support Services, a registered charity and Not for Profit organisation based in Brisbane with services nationally.  The platform hosts the Community Directory and Community Diary and other features related to community information and human services sector support.  The database is a relational SQL Server database housed in the Asure Data Centres in Sydney.

To be able to list in the Community Diary, you will be required to register as an Organisation in My Community Directory.

For additional support, you can call My Community Directory on 1300 762 515 or email [email protected]

To speak with a staff member at the City of Newcastle, email [email protected]

The My Community Directory platform has videos to help you register, select a video below and start subscribing.

Once you have registered in the Directory, you will be able to add your diary events into the calendar. 


Below is a visual representation of how organisations are set up in My Community Directory:

Example 1 - An Organisation with one location and one service:


Example 2 - An Organisation with multiple locations and services: