Report a Broken Bin

If your bin is damaged, let us know. We will repair it for free.

What happens next:

Continue to use your bin as usual: Our trucks will still empty it.
For red lid/green lid bin repairs: Leave your bin out on your next weekly (red lid bin) collection day until 4pm. Repeat this every week until your bin has been repaired.
For yellow lid bin repairs: Leave your bin on the kerb until it has been repaired.
Our team will typically repair or replace your bin within one to two weeks.

City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.